COMMISSION INFORMATION & AGREEMENT

Overview

If you’re here, you’re probably ready to bring a character to life — and that’s my favorite kind of project. When you commission me, you’re stepping into my creative world: markers, color explosions, dynamic poses, and the kind of energy that makes a character feel like they could jump off the canvas.

I take commissions when the timing, subject, and inspiration line up. Some ideas click instantly; others don’t fit my current flow. I reserve the right to decline any commission based on subject matter, schedule, or complexity.


Commission Types Offered

• Character illustrations
• Anime‑inspired portraits
• Fan‑art interpretations
• Original character designs
• Marker‑based canvas panels
• Convention‑pickup commissions (when available)


What I Will and Won’t Draw

Will Draw

• Anime, manga, and comic‑style characters
• Fan‑art (non‑commercial use only)
• Original characters
• Stylized portraits
• Dynamic, expressive poses
• Marker‑based color work
• Canvas panel illustrations

Will Not Draw

• Explicit NSFW
• Hate symbols or discriminatory content
• Realistic gore
• Political propaganda
• Religious imagery, figures, or sacred symbols
• Copyrighted characters for commercial resale


Commission Request Requirements

To capture your character the way you imagine them, I need a clear starting point. Please include:

• Reference images
• Pose or expression ideas
• Optional color palette
• Background preference (simple, none, or stylized)
• Canvas size or format
• Any important details (tattoos, accessories, personality notes)

Missing details can slow the process — the more clarity you give, the better the final piece will be.


Commission Pricing Structure

Every character has their own vibe, and every canvas has its own workload. Pricing depends on:

• Canvas size
• Character complexity
• Number of characters
• Background detail
• Special effects or heavy rendering
• Rush deadlines

You’ll receive a formal quote before any payment is made.


Payment Terms

• A 50% non‑refundable deposit locks in your commission and lets me begin the artwork • The remaining balance is due before final delivery
• Payments must be made through approved methods listed on the website
• Work begins only after the deposit is received


Timeline & Turnaround

Most commissions take 2–6 weeks, depending on complexity and my current schedule.

Rush options may be available for an additional fee.

During convention season or busy periods, timelines may shift. I’ll always keep you updated if anything changes.


Revisions Policy

• One minor revision is included — small tweaks to pose, expression, or details
• Major changes (new pose, outfit redesign, full redraw) require additional fees due to the extra work involved
• Once you approve the final piece, the artwork is complete and no further revisions can be made


Communication Expectations

• All communication happens through email or approved messaging channels
• Quick responses help keep your commission on track
• I’ll send updates at key stages: sketch, linework, color block, and final


Delivery Format

Canvas Panels

• Shipped securely with protective packaging
• Includes corner protectors and a rigid mailer/box

Convention Pickup

• Available only at confirmed events
• Pickup must occur during posted hours


Rights & Usage

Artist Rights

• I retain full copyright to all commissioned artwork
• I may share the piece in my portfolio, on social media, or in promotional materials
• I retain the right to create prints or merchandise from the commissioned artwork unless you choose to purchase exclusive ownership for an additional fee

Customer Rights

• You receive personal‑use rights
• You may share the artwork online with credit to the artist
• Commercial use, reproduction, or resale requires a licensing agreement


Cancellation Policy

Customer‑Initiated Cancellation

• The deposit is non‑refundable
• If work has begun, additional fees may apply depending on progress

Artist‑Initiated Cancellation

• If I must cancel due to an emergency or schedule conflict, your deposit will be refunded in full
• For assistance, contact thehbic@keithwahlart.com


Refund Policy for Commissions

• Deposits are non‑refundable
• No refunds are available once the final artwork is delivered
• Partial refunds may be considered only if I’m unable to complete the commission


Non‑Payment After Completion

When the artwork is complete, the remaining balance must be paid in full before the final piece is released. If the customer refuses or fails to pay the remaining balance, the commission is immediately classified as abandoned due to non‑payment.

Abandoned commissions are not eligible for refunds under any circumstances. The deposit compensates the time, labor, materials, and creative work already invested.

If payment is not received within the agreed timeframe, the artist may take any of the following actions at their discretion:

  • Archive the artwork permanently
  • Repurpose the artwork (portfolio, prints, merchandise, or future projects)
  • Offer the commission slot to another client
  • Block the customer from future commission opportunities

Non‑payment after completion is considered a breach of the commission agreement. The artist is not obligated to hold, store, or reserve the finished artwork once the commission is abandoned.


Refund Attempts After Final Delivery

Once the final artwork is delivered, the commission is officially complete. Because each piece is custom‑made, approved at multiple stages, and created specifically for the customer’s request, refunds are not available after final delivery — regardless of dissatisfaction, preference changes, or personal circumstances.

Any attempt to demand a refund or initiate a chargeback after delivery will be treated as a fraudulent claim. The artist will dispute the chargeback using all available documentation, including:

  • Progress images
  • Approval messages
  • Timestamped communication
  • Delivery confirmation
  • The accepted commission agreement

Customers who attempt post‑delivery refunds or chargebacks may be permanently banned from future commissions and reported to the payment platform for misuse.


Commission Agreement (Contract Terms)

By commissioning Keith Wahl Art, you agree to the following:

Payment A 50% non‑refundable deposit is required before work begins. The remaining balance is due before final delivery.

Scope of Work I will create the artwork as described in the approved commission request. Changes outside the original scope may incur additional fees.

Timeline Estimated turnaround is 2–6 weeks. This is an estimate, not a guarantee.

Revisions One minor revision is included. Major revisions require additional payment.

Communication Timely responses are required to avoid delays.

Rights & Usage I retain copyright. You receive personal‑use rights only.

Refunds Deposits are non‑refundable. No refunds after final delivery.

Cancellation Customer cancellations forfeit the deposit. Artist cancellations result in a full deposit refund.

Delivery Artwork will be delivered in the agreed format (canvas, digital file, or convention pickup).

Acceptance The customer accepts the final artwork upon delivery. No further revisions will be made.