Policies

Store Policies

At Keith Wahl Art, we are committed to transparency and your satisfaction. Please review our policies below.

SECTION 1 — STUDIO FAQ

Canvas panels and canvas‑panel prints are created, packaged, and shipped directly from Keith Wahl Art. Apparel, accessories, and other non‑canvas merchandise are printed on demand through our production partner.

Fulfillment times:
• Merchandise: 2–7 business days
• Canvas panels: 3–5 business days

Tracking is emailed once shipped.

Address changes may be possible before production begins.

Lost packages: Email thehbic@keithwahlart.com for carrier claim assistance.

Damaged items: Email photos of the item, packaging, and label.

Returns and exchanges: See Sections 4 and 6.

Commissions: See our Commissions page.

Care instructions: See Section 14.

Location: Las Vegas, Nevada Contact: thehbic@keithwahlart.com

SECTION 2 — BRAND STORY

Keith Wahl is a Las Vegas‑based illustrator inspired by anime, manga, and comic art. His work blends bold marker strokes, expressive characters, and dynamic color palettes.

Canvas panels are hand‑painted, sealed, and packaged with care. Prints are produced using high‑quality materials.

Merchandise is printed on demand to reduce waste and maintain quality.

Keith participates in conventions, pop‑ups, and art events across Las Vegas and beyond.

For collaborations, email thehbic@keithwahlart.com. All new commission requests must be submitted through the Commission Application form on this website.

SECTION 3 — SHOP POLICIES OVERVIEW

This section provides a high‑level overview of store policies. Full details appear in Sections 4–13.

Return Policy:
30‑day returns; EU withdrawal rights may apply.

Refund Policy:
Refunds issued after inspection.

Exchange Policy:
Size issues, defects, incorrect items.

Shipping Policy:
Merchandise: 2–7 days
Canvas Panels: 3–5 days.

Warranty:
Guaranteed free of manufacturing defects.

Disclaimers:
Hand‑made variations may occur.

Privacy, Terms, Cookies, Accessibility: See Sections 10-13.

SECTION 4 — RETURN POLICY

Returns accepted within 30 days of delivery. Items must be unused, undamaged, and in original packaging.

Non‑returnable items include original artwork, custom commissions, personalized items, digital downloads, opened hygiene items, and Final Sale items.

Process:

1. Email thehbic@keithwahlart.com
2. Receive instructions
3. Ship with tracking
4. Refund/exchange after inspection

Return shipping may be customer‑paid unless defective or incorrect.

SECTION 5 — REFUND POLICY

Refunds issued to original payment method within 5–10 business days after inspection.

Partial refunds may occur if items show wear or components are missing.

Shipping fees may not be refundable unless the issue was our error.

SECTION 6 — EXCHANGE POLICY

Exchanges available for size issues, defects, or incorrect items.

Customer may pay return shipping for size‑related exchanges. Defective/incorrect items may receive prepaid labels.

SECTION 7 — SHIPPING POLICY

Merchandise: 2–7 business days
Canvas Panels: 3–5 business days

Tracking provided via email.

International customers responsible for duties/taxes.

Delays may occur due to carrier issues or high volume.

SECTION 8 — WARRANTY & GUARANTEE

All merchandise and prints guaranteed free of manufacturing defects.

Canvas panels guaranteed to arrive undamaged and as described.

Does not cover improper care, normal wear, color differences, or hand‑made variations.

SECTION 9 — ARTIST‑SPECIFIC DISCLAIMERS

Canvas panels are hand‑painted and may include natural variations.

Colors may differ slightly due to screen differences.

Original artwork is Final Sale unless damaged during shipping.

SECTION 10 — PRIVACY POLICY

We collect customer information to process orders, prevent fraud, communicate about purchases, and improve site experience.

We do not sell personal information.

Information may be shared with trusted partners solely for order fulfillment.

Customers may request access, correction, or deletion of certain data.

SECTION 11 — TERMS OF SERVICE

By using the Keith Wahl Art website or placing an order, customers agree to:

• Provide accurate information
• Use valid payment methods
• Review product descriptions and policies before purchasing
• Comply with all posted store policies

Intellectual Property

All artwork, designs, and content are the property of Keith Wahl Art. Customers may not reproduce, resell, or distribute artwork without written permission.

Order Cancellation

Orders may be canceled due to suspected fraud, incorrect pricing, or inventory issues. If payment was processed, a refund will be issued.

Policy Updates

Policies may be updated at any time. Continued use of the website constitutes acceptance of updated terms.

SECTION 12 — COOKIE POLICY

Cookies are used to:

• Improve browsing experience
• Remember preferences
• Analyze site traffic
• Support essential site functionality

Customers may disable cookies in their browser settings, though some features may not function properly.

SECTION 13 — ACCESSIBILITY STATEMENT

Keith Wahl Art is committed to providing an accessible online experience.

We aim to:

• Use clear, readable text
• Maintain logical navigation
• Provide alt text where possible
• Ensure color contrast meets accessibility standards

If you encounter accessibility barriers, email thehbic@keithwahlart.com for assistance.

SECTION 14 — CARE & HANDLING INSTRUCTIONS

Canvas Panels

• Keep dry
• Avoid direct sunlight
• Dust gently with a soft cloth
• Do not use cleaning chemicals
• Store flat or hung securely

Prints

• Frame or mount for best longevity
• Avoid moisture
• Keep away from direct sunlight

Apparel

• Wash cold, inside out
• Hang dry or tumble low
• Avoid bleach
• Do not iron directly on printed areas

Accessories

• Spot clean only
• Avoid harsh chemicals

SECTION 15 — SIZE GUIDE

T‑Shirts

• True to size
• Size up for relaxed fit

Tank Tops

• Slim fit
• Consider sizing up for comfort

Hoodies

• Relaxed fit
• Roomy through chest and sleeves

Crop Tops

• Fitted silhouette
• Size up for less compression

SECTION 16 — CUSTOMER SUPPORT

Email: thehbic@keithwahlart.com
Response time: 1–2 business days.

Support includes:

• Order issues
• Returns and exchanges
• Shipping questions
• Product inquiries
• Questions about existing commissions. New commission requests must use the Commission Application form.
• Convention information
• Collaboration inquiries

SECTION 17 — STUDIO POLICIES

Canvas panels ship in 3–5 business days.

Original artwork is Final Sale unless damaged during shipping.

Commissions: See our Commissions page for full details.

Studio reserves the right to decline any commission or collaboration request.

SECTION 18 — PACKAGING & MATERIALS

Canvas Panels

• Corner protectors
• Rigid mailers or boxes
• Protective wrap
• Reinforced edges

Merchandise

• Poly mailers
• Apparel folded and sealed
• Fragile items boxed

Sustainability

Print‑on‑demand reduces waste and overproduction. Canvas packaging is chosen to minimize damage risk.

SECTION 19 — CONTACT INFORMATION

Keith Wahl Art Las Vegas, NV
Email: thehbic@keithwahlart.com
YouTube: @keithwahlart
Instagram: @keithwahlart
TikTok: @keithwahlart
Facebook: @keithwahlart

For collaborations, event inquiries, existing commissions, or customer support, email is the primary contact method. All new commission requests must be submitted through the Commission Application form on this website.

SECTION 20 — LEGAL NOTICE

Business Name: Keith Wahl Art

Owner: Keith Wahl

Business Address: P.O. Box 80212, Las Vegas, NV 89010-0212

Contact: Email: thehbic@keithwahlart.com 

Business Structure: Keith Wahl Art is a sole proprietorship operating in the state of Nevada, United States.

Intellectual Property & Copyright

All artwork, images, designs, and content displayed on keithwahlart.com are the exclusive property of Keith Wahl and are protected under United States and international copyright law. © Keith Wahl. All rights reserved.

Unauthorized reproduction, distribution, modification, or commercial use of any artwork or content from this site — in whole or in part — is strictly prohibited without prior written consent from Keith Wahl.

Print Disclaimer

Colors and tones in printed products may vary slightly from what is displayed on your screen due to differences in monitor calibration and print processes. We strive to represent all artwork as accurately as possible.

Limited Edition Works

Where designated as "Limited Edition," prints are produced in a fixed, numbered quantity. Once sold out, these editions will not be reprinted. Certificates of authenticity are provided where applicable.

Governing Law

This site is operated from the state of Nevada, United States. Any disputes arising from use of this site or purchase of products shall be governed by the laws of the state of Nevada.

Disclaimer of Liability

Keith Wahl Art makes no warranties, express or implied, regarding the accuracy of information on this site. We reserve the right to update or modify content at any time without notice.